We know that your peace of mind is paramount while your property is used for short stay accommodation. That’s why we’ve gone into partnership with Australia’s leading marketplace insurer – ShareCover. ShareCover is underwritten by Insurance Australia Group, Australia’s largest general insurer. Each ‘Strata property’ listed on KozyGuru is covered through ShareCover’s purpose-built Strata Annual Home and Contents Group Policy.
This coverage summary provides an overview of the events covered by the Strata Annual Home and Contents Group Policy and other important information. For complete details, please read the Product Disclosure Statement (PDS) and all relevant policy documentation.
What Types of Property Are Covered?
The policy covers strata properties which are apartment, unit, townhouse, villa etc.
What Types of Property Are Not Covered?
The following properties are not covered:
- Free-standing properties, including houses and granny flats.
- Spaces not recognized as habitable by government authorities (e.g., tree houses).
- Properties that local government or authorities do not permit for short-term accommodation.
- Licensed hotels, motels, resorts, inns, or similar venues.
What is Covered?
ShareCover Short Stay insurance provides coverage for:
- Loss or Damage to Property: Covers loss or damage to a host’s property caused by an insured event in Australia while rented through KozyGuru.
- Accidental and Malicious Damage: Includes damage to the building and contents caused by guests.
- Natural Perils: Covers damage caused by bushfire, earthquake, tsunami, lightning, storm, rainwater, and flood.
- Public Liability: Up to $10,000,000 per claim for incidents occurring on the property.
- Theft: Up to $25,000.
- Loss of Rent: Up to $15,000 or 3 months.
- Other Covers: Includes glass breakage, change of locks, and electric motor burnout.
Coverage Summary
The following summary gives you an overview of what each booking is covered for under the ShareCover Short Stay insurance policy.
| Insured event | Limit |
| Loss or damage to the building and contents | $60,000 building and $60,000 contents per claim and for all claims arising out of the one event |
| Personal injury and property damage | $10,000,000 per claim |
| Loss of rental income | $15,000 per claim within the cover limit |
| Theft | $25,000 per claim within the cover limit |
| Pet damage | $3,000 per claim within the cover limit |
| Electric motor burnout | $5,000 per claim within the cover limit |
Excess: The excess payable is $350 per claim.
What is Not Covered?
- Host-Caused Damage: Loss or damage caused by the host.
- Deterioration, Wear, and Tear: Damage that occurs over time.
Insurance Validity
The policy is only valid when the property is rented through KozyGuru and provides coverage within Australia.
How to Make a Claim
If an incident occurs at your property, lodge a claim through the ShareCover Claim Portal. You will need:
- Your name, address, and customer ID
- Date and time of the incident
- Details of the incident
- Evidence of the incident/damage (e.g., pictures, correspondence)
A member of the ShareCover claim team will contact you within 48 hours.
For more information
If you have any questions, please contact us at [email protected] or DOWNLOAD the Product PDS for more information – Download Here.